Frequently Asked Questions

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Cracks and chips can be prevented by avoiding heavy traffic on the edge of a countertop (i.e. you shouldn’t sit on the overhang of a breakfast bar) and minimizing heat exposure. Do not set a hot pot or pan directly on your stone’s surface; always use a trivet as a barrier. The shock of heat exposure can weaken your stone surface and cause cracking.

If a crack does appear in your countertop, have a professional repair it immediately. Without immediate attention, the crack can continue to spread and eventually lead to a portion of your countertop breaking off completely.

It is a good idea to wipe down the countertop every day, with a natural stone cleaner or warm soapy water. Keeping the surface free of debris helps avoid scratching on the surface from friction between the surface and abrasive substances, such as sugar and salt granules. Additionally, wiping up any spills will keep them from soaking into the stone and causing stains.

There is a certain amount of dust created when cutting stone and drilling holes, but our stone repairers and installers will do everything possible to keep your place clean. Due to safety reasons, the repairer and/or installer may wear work footwear during the repair or installation of your stone product.

For an accurate estimate, we would need specific details of the nature of work, specific dimensions of the areas you want quoted, and the type of stone or material to be worked on. When emailing, please include a photo of the damaged or installation area, and the address or city where the work is to be done.

CT Stone Repair services the Southern Ontario region, including:
> Toronto
> Simcoe County
> York Region 
> Peel Region
> Halton Region
> Durham Region
> Hamilton

Every project is different. The cost will depend on the time it takes to complete the job, materials used, and possibly customer’s location. Please contact us for more details.